New patient process
Call the practice to schedule your first visit, complete intake information, attend your initial evaluation, and begin a personalized care plan.
For patients
Patient information
Practical details about starting and continuing care with AIRA Behavioral Health.
Patient forms
Intake and consent forms will be provided during your office visit.
Insurance verification
The practice is currently in network with Blue Cross Blue Shield, WellSense, and Aetna. Contact the practice to confirm your specific plan and coverage before scheduling.
Payment policies
Co-pays are due at the time of your visit. Private pay is accepted, including cash and credit cards, and the full amount is due at the time of service for self-pay patients without insurance.
Cancellation & no-show policy
Please provide at least 24 hours’ notice if you need to cancel or reschedule your appointment. Cancellations made with less than 24 hours’ notice, or missed appointments without notice, will be considered a no-show and a $45 no-show fee will apply.
Prescription refills
To request a prescription refill, call the practice at (781) 746-8330. Please allow time for a response during business hours. Refills are not requested through this website.
Telehealth instructions
You will receive a link to attend your telehealth appointment. You will need a private space and a stable internet connection.
Preparing for your first appointment
Bring a photo ID, your insurance card if applicable, a current list of medications, a list of questions, and any information you would like the clinician to know. You decide what you are ready to share.
Good Faith Estimate
Patients who are uninsured or not using insurance are entitled to a Good Faith Estimate of expected charges. Call the office at (781) 746-8330 to request an estimate.
Office policies and access
Office hours are Monday–Friday, 9:00 AM – 5:00 PM (closed Wednesday) and Saturday, 9:00 AM – 3:00 PM. The office is located at 225 Water Street, Suite A226, Plymouth, MA.